Cookie Policy
At Natural Wellness Solutions UK, we are committed to transparency about how we collect, use, and protect your personal information. This Cookie Policy explains what cookies are, how we use them, and your rights regarding cookie management.
What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or tablet when you visit our website. These files contain information that helps us provide you with a better, more personalised browsing experience and allows certain website features to function properly.
Each cookie is unique to your web browser and contains anonymous information that helps us understand how you use our site, which pages you visit most frequently, and how we can improve your overall experience with Natural Wellness Solutions UK.
We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a specified period or until you manually delete them. This helps us remember your preferences and provide relevant health and wellness content tailored to your interests.
How We Use Cookies
Essential Functionality
Cookies enable crucial website features such as secure login sessions, shopping cart functionality, and maintaining your preferences throughout your visit to our wellness platform.
Performance Analytics
We use cookies to understand how visitors interact with our health and wellness content, helping us optimise our services and provide better recommendations for your wellness journey.
Personalisation
Cookies help us remember your wellness preferences, previously viewed products, and provide personalised health content recommendations based on your interests and browsing history.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the basic functionality of our website and cannot be switched off in our systems. They are usually set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
Examples include:
- Authentication tokens for secure login
- Session management cookies
- Security cookies that protect against fraud
- Cookies that maintain your shopping cart during your visit
- Load balancing cookies for optimal website performance
Performance and Analytics Cookies
These cookies allow us to recognise and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works, for example, by ensuring that users are finding what they're looking for easily.
These cookies help us understand:
- Which pages are most popular and why
- How long visitors spend on each page
- How visitors navigate through our wellness content
- Technical issues that may affect user experience
- Popular wellness products and services
Functionality Cookies
These cookies enable the website to provide enhanced functionality and personalisation, such as remembering your preferences and choices. They may be set by us or by third party providers whose services we have added to our pages.
Functionality cookies allow us to:
- Remember your language preference
- Store your wellness product preferences
- Maintain your consultation appointment selections
- Remember your newsletter subscription choices
- Provide location-based wellness information
Targeting and Advertising Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites based on your browsing patterns.
These cookies enable:
- Delivery of wellness content relevant to your interests
- Personalised product recommendations
- Retargeting with relevant health and wellness information
- Prevention of repeated promotional messages
- Measurement of advertising campaign effectiveness
Managing Your Cookie Preferences
We believe in giving you full control over your privacy. You can manage your cookie preferences in several ways, ensuring your browsing experience aligns with your personal comfort level regarding data collection and usage.
Most web browsers allow you to control cookies through their settings preferences. You can typically find these options in the 'Settings' or 'Preferences' menu of your browser, usually under 'Privacy' or 'Security' sections.
Browser Settings Options:
- Block all cookies (may affect website functionality)
- Delete cookies when you close your browser
- Receive notifications when cookies are set
- Allow cookies only from trusted websites
- Clear existing cookies and browsing data
Your Rights Regarding Cookies
Right to Information
You have the right to be informed clearly about what cookies we use and for what purposes. This policy provides that transparency, ensuring you understand exactly how your data is being collected and used by Natural Wellness Solutions UK.
Right to Control
You have complete control over which cookies you accept. You can modify your browser settings to block cookies, delete existing ones, or receive notifications when new cookies are being set. This gives you full autonomy over your digital privacy.
Right to Withdraw Consent
If you have previously consented to cookie usage, you can withdraw that consent at any time by adjusting your browser settings or contacting us directly. Your choice will be respected immediately.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format. This includes data collected through cookies, ensuring you maintain ownership of your information.
Right to Erasure
Under certain circumstances, you have the right to request that we delete personal data collected through cookies. This right ensures your data is not retained longer than necessary for its intended purposes.
Right to Rectification
If you believe any personal data collected through cookies is inaccurate or incomplete, you have the right to request correction. We are committed to maintaining accurate and up-to-date information about you.
Third-Party Cookies
Our website may also contain cookies from trusted third-party services that help us provide you with enhanced functionality and better understand how our wellness platform is being used. These partners have been carefully selected and have their own privacy policies and cookie management practices.
Analytics Partners
We use reputable analytics services to understand visitor behaviour on our wellness website. These services help us improve user experience and provide better health and wellness content.
- Google Analytics (with anonymisation)
- Privacy-focused analytics solutions
- Performance monitoring tools
Marketing Partners
Selected marketing partners help us deliver relevant wellness content and product recommendations based on your interests and health-related browsing patterns.
- Email marketing platforms
- Social media integration
- Content recommendation engines
Important Note
Third-party cookies are governed by their respective privacy policies and cookie practices. We recommend reviewing their policies to understand how they handle your data. You can block third-party cookies through your browser settings while still allowing essential first-party cookies for website functionality.
Updates to This Cookie Policy
We may occasionally update this Cookie Policy to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the bottom of this policy and notify you of any significant changes.
How We Notify You
- Prominent notice on our website
- Email notification to subscribers
- Updated policy versioning
- Social media announcements
Why We Update
- New cookie technologies
- Regulatory compliance
- Service improvements
- Enhanced privacy practices
Your Continued Use: By continuing to use Natural Wellness Solutions UK after we post changes to this Cookie Policy, you are accepting those changes. If you do not agree with any updates, you can stop using our website or adjust your cookie preferences accordingly.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and protect your privacy.
Contact Us About Cookies
Get in Touch
Our Address
156 Harley Street, Marylebone
London W1G 7LG
United Kingdom
Phone
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Privacy Concerns
If you have any questions about this Cookie Policy, our privacy practices, or wish to exercise your rights regarding cookies and personal data, please don't hesitate to contact us.
We are committed to addressing your concerns promptly and transparently. Our privacy team will respond to your inquiry within 48 hours during business days.
Quick Responses Available For:
- Cookie preference changes
- Data deletion requests
- Privacy policy clarification
- Cookie-related technical issues
Last Updated: